Testimonials | Reviews | Markham Funeral Service

Testimonials

From that first phone call at 1am, feeling very lost about the next steps Andy was a calm reassuring voice at the other end of the phone. Andy and one of his team came to look after our mum, they were patient, polite, caring and supportive.
Making this daunting process seem a little less scary. Every step of the way Andy and Nikki have been there nothing was ever too much trouble. Right through to mums celebration of life, they have been everything we wanted and needed.
Thank you so much for taking such good care of mum.

J Fisher

Dear Andy and Nikki,
Thank you so much for everything you have done in making sure grandma's funeral was as special as it was. Everyone commented on how lovely it was and I know Grandma would have loved it. You were so accommodating with all my requests and I am very grateful.

A Leggett

From the first phone call to ask Markham's to collect my recently passed father to the day of the funeral and beyond, this company have been nothing but exceptional. Their respectful, professional and friendly manner made the process of planning the funeral as straightforward and stress free as possible, even searching for and finding the perfect venue for the service. I cannot recommend this company enough, especially during the most difficult of times. Thank you Andy and Nikki.
L Dixon

Andy & Nikki, I just wanted to say a massive thank you to you both and all your team for your kindness, support and professionalism. We felt so protected by you in every step of the way and for that, I am extremely grateful.
You made a very difficult day run smoothly, so that we didn't have to worry about the organisational details and could focus on what was most important to us - giving my treasured husband the best send off we could. 
Thank you all so very much for all your help. with best wishes,
M.Mitchell

“Our family devoted to yours”, that statement is so very apt and couldn’t be more truer, Nikki, Andy and their whole team are completely devoted to what they do and to the families and their loved one in their care from start to finish and beyond. From meeting Nikki, when she came to see my aunt so she could plan her funeral, after receiving devastating news, myself and my hubby and my aunt knew we had made the right choice, friendly, compassionate, empathetic, sympathetic, full of reassurance, advice and guidance, she made my aunt and uncle and me and my hubby feel so at ease, Nikki’s manner was exceptional, she shared laughter with us all and we felt like we had known her for years but maintained her amazing professionalism and made what was quite a difficult thing for my aunt to do so much easier. When my aunt passed away Andy, Nikki and their team showed my aunt the most amazing dignity and respect , it overwhelmed myself and my hubby so much, and the little touches that they did touched myself and hubby so much and it made a very difficult time so much more bearable , knowing my aunt was going to be in their care, she was so well looked after and I experienced first hand how much they all care for anyone in their care. Andy and Nikki were on hand anytime we needed them, whether it was to ask questions , go through things, tweak things or just to have a coffee and chat . Their professionalism, passion for what they do shone through on the day of my aunt’s funeral, Andy,Nikki, and their team made sure everything ran smoothly and were on hand whenever needed on the day offering support, guidance and much more. The weather was just awful but seeing Andy paging my aunt from her home and then to the church , despite the weather , it just blew me and my hubby away , such amazing respect shown. We cannot thank them enough for all they did for us as a family and for my late aunt , we had so many compliments about Andy, Nikki and their team, which they all really truly deserved, they took amazing care of us all , from my 85 year old uncle right down to my aunts 3 little great nephews (youngest is 3). Andy and Nikki and all at Markham's are completely dedicated to their profession. Myself and hubby are so glad we chose them . They are SIMPLY THE BEST , again THANK YOU Andy, Nikki and your team xxxxx

Michaela Phair


I have known Andy for many years, working together at a local funeral directors. Even then as a very young man he was outstanding in the sensitive and caring way he worked, and in my other capacity as a lay minister I saw his professionalism and kindness with the mourners. In time Andy took the step of deciding to open his own business and I was so pleased when he invited my husband Bob and me to see his new premises. Like me, Bob found him a really good person.

Bob died very recently after an illness during which he planned his funeral with me, including his wish for his dog Toby to play a little part. So for me it was an obvious choice to call Andy when I needed him at last. Andy was great and even suggested that Toby could walk with him as he led the hearse to the crematorium. During the service one of his team took Toby for a walk! What a sign of the whole sensitive and thoughtful approach Andy and his team have towards those in deepest need. He made that difficult time one of dignity and great respect for dear Bob.
Thank you so very much, Andy and all your team from me and all my family, you did Bob proud.

Roz Leggett

I just wanted to say a big thank you to you all for taking such amazing care of my mum.
Everyone loved the dogs, they looked so smart in their Ipswich Town Bandanas. You all went above and beyond.
it was the perfect send off for our Mum, Thank you.

The Mann Family & Friends.

I can’t praise the Family Run Markham Funeral Service highly enough. From the very first telephone call, Andrew and Nikki were professional, respectful, responsive and hugely supportive in helping me deal with the Coroner. They were proactive and their very quick response time to every query made a difficult time so much less stressful . The vicar conducting the service found them a pleasure to work with. Thank you Andrew and Nikki.
Tracey Forrest

Dear Andrew and Nikki
I cannot thank you enough for such a perfect day orchestrated to perfection by you both. Extended family also send their thanks. The only comment on your professionalism was AWESOME!! The special touches of the motorcycle in the entrance the lollipop lady stopping the hearse were inspired and absolutely right. My Husband, I am sure , would have loved the whole thing. The banjo perfectly displayed and please convey our thanks to the florists for making exactly what we had envisaged. You really had a great understanding of what we wanted Andrew, to be able to convey that to the florist. The guests also were very impressed by how you conducted the whole funeral. It possibly was not the easiest with the music etc but whatever hiccup may have occurred you guys calmly sorted it all out to ensure a perfect day for us all. Thank you you are stars ⭐️ 
I hate to tell you but I think you’ve just become part of my extended family. You are an amazing combination, make sure you enjoy and live life to the full, a work, life balance is vital.
 
Take care Karen x

Dear Andrew and Team,
Just a note to say thank you for looking after our Dad last week. Having opted for a Direct Cremation, we had some doubt if it was the right choice but by the time we left Seven Hills, we were so sure it was just right for him, a quiet, modest man who didn't want a lot of fuss ever.
It felt so gentle and dignified and your professionalism & compassion shone through. Honestly, so impressed with the whole process. 
I can speak for both myself and my Brother when I say We'd have absolutely no reservations in recommending your services.
Best wishes,
 
Louise and Julian.

Thank You So Much.
I’d just like to record my thanks to you and Nikki for your help, support, advice and wonderful service.
From the moment we first met with you, through to the day of Dad's funeral and even beyond with support in sorting paperwork etc, Andy and the whole team were absolutely brilliant.
From the start I knew my Dad was well looked after and couldn't ask for more in such an awful time. You made my family feel at ease and really helping with the funeral arrangements etc.
Thank you and would highly recommend 👌
From small details to the introductions to the catering and most notably the Celebrant took such a weight off our minds when we needed it.
Things could not have gone any smoother or more professionally and for that, we are indebted to you.
Thank you so much.

Mel Powlett

We cannot praise Andrew and Nikki highly enough for their kindness and compassion in the saddest of circumstances. From the moment we made the first phone call (on Sunday when everyone else seems to be closed) Andrew gently lead us through everything. His approach was perfect with help and guidance and a simple "leave it with me" message meaning that Markham's were on hand to relieve the pressure whenever needed. Our initial hesitation over the address on Google being "Unit 2" was quickly overcome as their location is a lovely converted barn, so don't be put off by this. We found Markham's because others had taken the time to leave reviews at a difficult time and we hope this will help someone else find Markham's too.
K.T.

Andy and Nikki have been absolutely amazing over the past few months when we suddenly, and sadly lost two of our family members within weeks of each other.
Their compassion and support at this time was extraordinary and has certainly helped us all come to terms with our loss. They are both so approachable, friendly and kind and have the ability to connect with all generations. I cannot speak highly speak highly enough of their extremely professional way they conducted both my Father's and my Husband's funeral and certainly turned our 'day of mourning' into a celebration of life.
Thank you Andy and Nikki and all your super staff. You have truly made a difference to everyone in the family and helped us through a devastating time.

Sarah Goldsmith
 
Dear Andrew and Nikki,
On behalf of my family and especially me, many heartfelt thanks for the excellence of all the arrangements made for the funeral of my late wife.
Your professional, yet sensitive, approach in conducting all the necessary details, not just on the funeral day itself but also before and since, meant that a potentially distressing time was passed with relative ease.
Everything related to looking after my wife was done with dignity and reverence and I am so pleased to have been able to spend time with her in your chapel of rest and to see how at peace she looked.
It would be remiss of me if I did not thank the equally professional and calming manner of David, Oliver and Debbie on all occasions I met with them. 
I must mention how impressed I was with their skill, care and patience shown at sorting out some of the more intricate details, particularly when putting together the order of service.
It just remains for me to say I would have no hesitation in recommending your services, if and when, the opportunity should arise.
Once again, I am sincerely grateful to you and your team for all of the efforts made in carrying out my family's wishes for my wife.

Dr D Taylor

Right from the first meeting, I knew that Markham Funeral Service was right for me when arranging my late wife's funeral. Andrew and Nikki were both sympathetic and caring and couldn't do enough to make a difficult and stressful time so much easier for my family and me. They were proactive from the beginning and made helpful suggestions (such as a dove release) without trying to dictate the funeral arrangements, allowing me to tailor it to my specific requirements. Nothing was too much trouble and they were always prompt in responding to any questions or concerns.
They provided a truly professional and caring service which exceeded my expectations, ensuring that the organisation of my wife's funeral was both worry-free and faultless. Even after the funeral itself, their attention to detail and personal touches continued with the provision of a lovely wooden cross with a brass nameplate to mark the grave.
I can't recommend Markham Funeral Service highly enough - thank you Andrew, Nikki and all of the team.

Graham W

Dear Andy Nikki and staff
Thank you so much for the dignified, graceful and beautiful service and care you gave our family in honour of mum
I wish you well in your business and am so grateful for your patience , attention to detail ,compassion and complete understanding. I will definitely recommend you to anyone. Sincere thanks

Christine D

From my first contact I felt confident Nikki and Andrew could help me. My Mother left very specific wishes for herself after her death and with the tenacity, care and attention to detail we were able to grant her wishes. I could not have done this with out Nikki and Andrew’s professionalism and drive to make this happen. They were simply the best.
Barbara B

I couldn’t recommend Andrew and Nikki more highly.
I have sadly dealt with quite a few Funeral Directors and MARKHAM'S are superior in every way.
The service and empathy was second to none from my first telephone call to the delivery of the memory cards after the funeral.
Andrew and Nikki are not morose but friendly and supportive. The team was nothing but professional from start to finish.
I would recommend asking Andrew about when he pages the car. This added such a special touch to the day.

Melissa Pilbro

We would like to say a huge thank you to Nikki and Andrew Markham for not only organising everything with my mothers funeral but also their incredible empathy, kindness and personal approach.
We had no idea what to do as it was unexpected and they guided and advised me and put everything in place so we could give my mum a very special ceremony, there is no way I could have done this without them, my mum would have been so proud, they made sure every detail was personal, from the guard of honour of collie dogs, the service, the lovely funeral celebrant who spoke and small details like mums shepherds crook on the coffin, it was all absolutely beautiful and poignant.
Thank you again Nikki and Andrew for not only your support then but for your continued support now, you are unbelievably kind and so caring and thoughtful.

Kirsty, Dennis and family

Andrew and Nikki,
We cannot thank you enough for the compassion, care and efficiency you all showed as we said goodbye to Tony. It meant an enormous amount to be able to rely on you to do things right at such a stressful time, but we felt you went over and above in all our dealings, from the kind and attentive way you helped us plan the funeral, to the touching respect you all showed to Tony on the day.
Nothing was too much trouble and the family would certainly recommend you and your team to anyone in need of your services.
Thank you.

C.May

Thank you for all of your support from day one to Mum's final journey. You are both amazing caring people, you showed all of us compassion in our darkest days, something my Dad and the extended family will never forget.
You did your job but made us feel like you only had us to care for in helping with countless legal affairs and reassuring us that Mum was looked after with such caring ways. Mum's funeral was our darkest day ever in our lives but you both supported us with great compassion and made sure that all our needs were met.
Thank you doesn't seem enough to say but all the family say thank you to you both.

S.Swain

Thank you both very much for taking the stress out of arranging Dad's funeral. You were both so kind and thoughtful and helped greatly to make Dad's send off fitting for such a warm and lovely man.
K. Proudfoot

We were able to make initial contact with the director even though it was a weekend. The service offered is complete in every detail and allows you to leave them to organise the coroners office, the hospital, the church and the crematoria. Just say what you want and Markham's will do it all for you - announcements in the paper, flowers, service sheets and of course cars and staff. Unreservedly recommended.
Alan Hammond

We cannot praise Andrew and Nikki highly enough for their kindness and compassion in the saddest of circumstances. From the moment we made the first phone call (on Sunday when everyone else seems to be closed) Andrew gently lead us through everything. His approach was perfect with help and guidance and a simple "leave it with me" message meaning that Markham's were on hand to relieve the pressure whenever needed. Our initial hesitation over the address on Google being "Unit 2" was quickly overcome as their location is a lovely converted barn, so don't be put off by this. We found Markham's because others had taken the time to leave reviews at a difficult time and we hope this will help someone else find Markham's too.
Nic Pike

“I can’t thank Andy and Nikki enough for making a scary and unknown time so much easier, the compassion and support was incredible. The first moment we met we were put at ease and our wishes were always put first, being able to visit the chapel of rest at anytime night or day was such a comfort and always made to feel welcome by this truly wonderful couple. My husband’s funeral was beautiful, perfect in every way just like the beautiful man he was, everything we asked for was made possible by Andy and Nikki. I have never heard or know of a funeral directors being so passionate, the personal touch and friendly caring approach was outstanding and will never be forgotten, thank you again.
Sarah Vann

Dear Andrew, Nikki and Team, We would like to thank you all for helping us through a difficult time in our life, Thank you for looking after both Dad and Mum. Thank you for guiding us, being kind, helpful, caring, professional and respectful and for going that extra mile. We really appreciate everything you have done for us.
Janet Abbott

Andy and Nikki were absolutely brilliant when it came to arranging my Dad's funeral. They couldn't do enough for us and we are so glad we came to you guys. Thank You So much.
Dean Hartill 

A very big thank you to Andrew and Nikki Markham and their crew for giving my husband an amazing send off. My family is so grateful for the beautiful way you looked after us, we could not have been in safer hands. Your professionalism is outstanding, from the perfect planning and organisation before the funeral, including your hand carved sign to direct people to the church, to the slow walk in front of the hearse and respectful bow on the day. I felt your support all the way through and I thank you from the bottom of my heart. You did us proud.
Vicki Mackenzie

My husband passed away in May suddenly. Andrew and Nikki made the traumatic experience more bearable by being very understanding and caring. My husband had a bespoke coffin, and their professionalism and expertise in organising this shone through. My husband's funeral wishes were fulfilled and because of Andrew and Nikki he got the send off he wanted. I would recommend Markham's 1000 percent.
Thank you so much Andrew and Nikki
.
Carol Hoinville

"Andy and Nikki provided my family with so much comfort during a painful process. We knew we were in safe hands. They were attentive, gave sound advice, nothing was too much. I thoroughly recommend Markham Funeral Service to take care of your departed loved ones."
Sam Phelan 

"Above and beyond!! We can't thank Nikki and Andy enough for all the help, love and support. This is so much more than a job to these wonderful people.  Andy and the whole team were fantastic making my grandads funeral run smoothly. It was also clear to see that my grandad was so well looked after in Nikki and Andy's care. Day and night support. Nothing was to much trouble. Great service, Highly recommended. Thank you so much guys."
Ella Colleran

"Just like to say a big thank you to Andrew and Nikki for looking after mum ,you were always in contact with us and keeping us updated with things. I highly recommend you both your such a lovely and caring couple thank you once again."
Amanda Chaplin

Excellent service. My husband wanted to be buried where he grew up in Suffolk. My Surrey funeral directors could not arrange transport for his body to be taken so far away. Andrew offered to come and collect his body. The weather was atrocious and there was an accident on the motorway. He arrived about 9am and must have been travelling for about 3 hours. From then on, this family run concern did everything they could to guide and reassure. My family and I will be forever grateful to them. A very caring and highly professional company. I would recommend them 200 per cent.
Paula Hayward

From the moment that Nikki picked up the phone I knew that Markham's where the right choice to support my family when organising my Sister's funeral. Caring and compassionate, happy to accommodate each and every detail for the service and completely transparent on costs, Markham's felt like a breath of fresh air compared to the other companies i had contacted for quotes. I would recommend Andrew and Nikki in a heartbeat and i wish them all the best as their company grows and develops.
Rebecca Childs

"The caring and helpful way my husband's funeral was planned was exceptional. Andrew and Nikki arranged everything we asked for and kept us informed throughout. They are a lovely professional couple and they certainly made our family glad we made them first choice. I would recommend their services. If ratings were 1-10 they are an 11. The comments afterwards were outstanding about how well organised it was from start to finish. It was a beautiful day. We as a family could never have imagined such a wonderful experience. Andrew, Nikki and the team made it so special. They truly go the extra mile and that is priceless. Thank you so very much xxxx"
Pauline Hind 

"Andy and Nikki did a first class service for my father's funeral. The level of professionalism was second to none. I cannot recommend them highly enough. I thank them from the bottom of my heart for the level of service provided by them. From myself and my mother and my brothers I thank them whole heartedly for the service they provided. I would highly recommend them for any future services they can provide. Once again I thank them for the service they provided for us."
Mathew Hind

Cannot recommend the team at Markhams enough - they were so kind, helpful and thoughtful throughout the process of organising the funeral for my sister. Thank you so much for making the experience a little bit easier for our family.
Grace Stokes

"Andy, Nikki and their team are, firstly, such lovely, kind people and secondly, extremely professional in what they do. When I visted my father in law in the Chapel of Rest Nikki and Andy were extremely compassionate and respectful. They have been happy to answer any questions I had and Andy told me that if my young children had any questions I couldn't answer he would be more than happy to help. Thank you all so much. Losing someone you love is the hardest thing you have to go through but Markham Funeral Services will help you through the complete process. Highly recommended."
Nikki Hind

"We cannot recommend Markham Funeral Service highly enough, from the 1st call we made to them. Andrew and Nikki made us feel like we had made the very best decision for our dear Mum and us as a family. The love and care they showed us and the love and care they gave to our dear mum has meant the world to us. Throughout this sad ordeal both Andrew and Nikki, have helped and guided us immensely, we would of been lost without them, and today we laid our mum to rest and it was perfect and so professionally undertaken and exactly what we wanted.  We as a family cannot thank them enough. With such heartfelt thanks, Geoff and Katie."
Angel Johnson 

"Andy is a lovely man who is very passionate about his job, it’s not just a job to Andy it’s his life. Amazing customer service, through the hard times markham funeral services helps it become a little easier."
Natalie Bowen

"Above & Beyond, could not recommend any higher! Incredible, personal, genuinely kind people who truly care about what they do. 5* all the way!"
Sammy Thomas-Duffy

"Professional and caring, this lovely couple supported me so much when I lost my mum, they are 2 of the nicest people I know. I dont know how I would have got through it without them. There are funeral directors and then there's these two wonderful people. 5* service all the way. They are simply the best. Thank you for making a horrendous time in my life more bearable. xx"
Maria McGlave

"These guys are absolutely amazing! They go above and beyond to make everything perfect. The personal touches that they do is amazing!  The love, care and support they give to not just your lost loved one but to the whole family!  We cannot thank them enough for all that they done for us, we will never forget you both! Nikki and Andy you are amazing!" xx
Amber Collins

"Thank You So Much. I’d just like to record my thanks to you and Nikki for your help, support, advice and wonderful service. From the moment we first met with you, through to the day of Dad's funeral and even beyond with support in sorting paperwork etc, Andy and the whole team were absolutely brilliant. From the start I knew my Dad was well looked after and couldn't of asked for more in such an awful time. You made my family feel at ease and really helping with the funeral arrangements etc. Thank you and would highly recommend."
Mel Martin

Andrew made my sons funeral so touching and personal, he could not have done anymore. The care thought and dignity made losing Alan bearable. It was a get together we all had something Alan deserved, it was the best we could have asked for at such an unbearable time. Highly recommend Andrew and his team for the best you can do ,for a dreadful loss you need to do a final caring journey for.
L. Davies

"Myself and my family have personally experienced funerals done with both Andy & Nikki Markham. They both care so very very much about what you as a Family are going through and they personally make sure everything is perfect to make sure that the celebration of life/ funeral is perfect. The personal touches that they do are above and beyond what anyone could expect. The care they give is not just to the loved one you have lost but also to you, your family and friends. I personally will always be truly thankful for all support, advice, love, kindness that they showed us as a family. I have never known two people more passionate about their Jobs."
Jo Jo Joanne

If you would like some help please call us on 01728 747795 or email us here

How to find Markham Funeral Service:

Markham Funeral Service | Woodbridge | Suffolk